PRIVACY POLICY
Last Updated: 7/15/2025
1. ORGANIZATION INFORMATION
This website is operated by the Food is the Best Medicine (FBM) program. The purpose of this website is to share information and resources with the public, especially mothers and families experiencing food insecurity. The official address for the program is 1345 Philomena St, Ste 267, Austin, TX 78723. For any questions or concerns related to privacy, users may contact Christopher Reyes at chris.reyes@foodisthebestmedicine.org
2. INFORMATION COLLECTION
The FBM website does not require users to register, log in, or provide personal information to access any content. We do not collect personally identifiable information unless it is provided voluntarily and knowingly by the user. If you choose to fill out the contact form on our website, we may collect your full name, phone number, and message content. This information is used solely to respond to your inquiry and is not shared with third parties. Beyond the contact form, the site is designed to function without collecting any personal data from visitors.
3. COOKIE USAGE
Our website uses Google Analytics to better understand how users interact with our content and to improve the site’s usefulness. Cookies are used only to track general usage patterns, such as which pages are visited most frequently. These cookies do not contain any personal or identifying information. They are stored temporarily and help us make decisions about how to prioritize content updates and site features. Users have the option to disable cookies through their web browser settings, and the site will still be fully functional even if cookies are turned off. While we do not currently display a cookie consent banner, we comply with applicable U.S. guidelines for cookie usage.
4. INFORMATION WE DON’T COLLECT
The FBM website does not collect or store financial data, medical records, health-related information, or login credentials. Additionally, we do not request or retain any personally identifiable data beyond what is optionally submitted through the contact form. No protected health information (PHI) is collected through this site.
5. THIRD-PARTY SERVICES
This site uses Google Analytics, a third-party service that helps us understand how visitors engage with the website. Google Analytics may collect non-identifiable usage data through cookies. For more information about how Google handles your data, please visit https://policies.google.com/privacy. The FBM website may also include links to other websites, such as community partners, social media platforms, or educational videos. We are not responsible for the privacy policies or content of these third-party sites, and users are encouraged to review the privacy policies of any external site they visit.
6. LEGAL COMPLIANCE
Although this website does not collect or store health-related data, we value the privacy and security of all visitors. We follow principles consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), even though the website itself does not directly handle protected health information (PHI).
7. POLICY UPDATES
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable regulations. Any changes will be posted on this page, along with the updated “Last Updated” date at the top of the policy. Visitors are encouraged to check this page periodically for any updates.
8. SMS COMMUNICATION
If you enroll in the Food is the Best Medicine (FBM) program, we may collect your phone number for the purpose of sending you important program-related SMS messages, including reminders about weekly food orders, delivery updates, and other support. SMS communication is a core part of the program and helps ensure successful participation. These messages are only sent to users who give prior consent during the enrollment process. SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes. Message frequency may vary. Standard message and data rates may apply. You can reply STOP at any time to unsubscribe, or text HELP to 512-798-8549 for assistance.
9. CONTACT
If you have questions about this Privacy Policy or about how your information is handled, please contact Christopher Reyes at chris.reyes@foodisthebestmedicine.org. You may also reach us by mail at 1345 Philomena St, Ste 267, Austin, TX 78723.
